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Review Comments Monitoring
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Posted: April 17th, 2026

Gameplainer can now track comments posted on Steam reviews for your game. When someone leaves a comment on a review, Gameplainer picks it up and sends it to your Steam Review Discord channel.

Why this matters

Review comments are easy to miss. Players reply to reviews to share their own experience, ask questions, or push back on criticism. Developers sometimes jump into review comments to clarify a bug or thank a player. Without monitoring, these conversations happen in the dark. This feature surfaces them so your team can stay on top of the conversation around your game's reviews.

How it works

When Gameplainer detects that a review's comment count has changed, it scrapes the review page on Steam and stores each individual comment. New comments are forwarded to your Discord channel with the commenter's name, the comment text, and a link back to the review on Steam.
Deleted comments are tracked too. If a comment disappears from Steam between scrapes, Gameplainer marks it as deleted internally. It won't notify you about deletions, but the data is preserved.

How to enable it

Go to your Channel settings and find the "Steam review settings" section. Check the box labelled "Check comments on reviews". That's it. Comments will start flowing to your Discord channel the next time Gameplainer runs a review import and detects comment activity.

How to turn it off

Uncheck the same box. Gameplainer will stop scraping review comments for that channel. Existing comment data is preserved and won't be deleted.

Things to know

Comments are scraped on the reviews queue, which runs at low priority to avoid interfering with your regular review imports. There may be a short delay between a comment being posted on Steam and it appearing in Discord. Only reviews for games that are actively monitored by a paying customer are checked.

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