"Can you send my invoice to another address?" is a question we've heard a few times, usually right after a studio brings on a bookkeeper or an accounts payable team. The short answer is yes, and you can set it up yourself in a couple of seconds!
Gameplainer always sends every invoice to the email you used to sign up with. On top of that, you can add extra recipients so the same invoice also reaches the people who actually pay it: your accountant, your finance inbox, an ap@yourstudio.com alias, whoever needs it.
Open Settings and go to Billing. You will find an Invoice recipients section. Click it to expand.
The first row is your own account email, marked Always sent. That address is locked on purpose, so an invoice can never quietly stop reaching you. Every other recipient you add sits below it.
ap@yourstudio.com.That is it. From that moment on, every paid invoice is emailed to that address automatically, with the invoice PDF attached and a link to the hosted copy on Stripe.
Need to take someone off the list? Click the remove icon next to their address and confirm. They stop receiving invoices immediately. Your own account email cannot be removed, which is the one guardrail we keep in place.
New recipients receive invoices going forward, from the next payment onward. If you need to hand over invoices from before you added them, open Invoices on the Billing page and forward the PDFs you need.
Recipients only ever receive invoices. They are not given a Gameplainer login, they cannot see your dashboards, and they cannot change anything on your account. If you want a colleague to actually view your game data, that is a separate feature: see Invite your team to view your dashboards .
Trial and complimentary periods that cost nothing do not generate a paid invoice, so there is nothing to send during those. Once you are on a paying plan, invoices start flowing to everyone on the list.
If an address ever looks wrong on an invoice that already went out, that is usually a billing details question rather than a recipient one. Invoices lock their company name, address, and VAT number at the moment they are issued, so see Update your billing details and VAT number for how those work.
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